Meet the Team


Office Manager

I love being able to make a difference. When someone gets the smile they have always wanted, it gives them the confidence and self-esteem needed to do anything they set their minds to accomplishing. Being part of making those smiles happen is very rewarding!

Katie keeps our practice running smoothly: she works throughout the office, overseeing everything and ensuring we’re organized and ready to exceed our patients’ expectations. She’s glad to be part of a fun and caring team.

Katie and her husband, EC, who was her high school sweetheart, have a beautiful little girl, Ella Cate and a sweet little boy Kade. They love the outdoors, going riding on their side-by-side, and spending time together as a family.



Bilingual Treatment Coordinator

I enjoy seeing the excitement of new patients when they come in for the first time and they are excited about getting braces!

Chely meets with our new patients and their families, helping them get started with orthodontic treatment. She also sees our growth and guidance patients, who aren’t quite ready to start treatment. She says Dr. Shae is a caring and compassionate person and appreciates the closeness she shares with her teammates.

When she’s not in the office, Chely enjoys being with her husband, Jose, and three kids: Dalia, Joahn, and Ari. She loves playing soccer and watching her kids play, too.



Treatment Coordinator

I love working with my teammates, as well as meeting new patients and seeing them for their final records once treatment is complete!

Hailey meets with new patients and families, introduces them to the orthodontic process, and helps them begin their orthodontic journey. She is glad to be part of a fun and loving team that, she says, makes work not feel like work.

Hailey’s free time is spent with her two daughters, Maggie and MacLynn. The family’s weekends are kept busy with the girls’ dance and cheer competitions or at the ball field.



Bilingual Insurance Coordinator

I love seeing each patient’s final results! Seeing the amazing smiles patient have when they come to check out for the last time always makes my day!

Laura welcomes patients and their families, schedules appointments, answers the phones, verifies insurance benefits, and files insurance claims. She loves working with a fun team that likes to have a good time, especially when we turn the music up and laugh with the patients.

Laura and her husband, Daniel, live in the country with their two children, Little Daniel and Lauren. The family loves spending time outdoors, especially building bonfires and making s’mores.



Bilingual Scheduling Coordinator

I love greeting people when they come into our office. I hope my smile brightens their day!! 

Janet welcomes patients and their families, schedules appointments, and answers the phones. Janet also works along with our referring doctors making sure your appointments go as smooth as possible. Janet loves having a great team atmosphere, it makes coming to work awesome. 

Janet's free time is spent with her two children Maliyah and Carter. She enjoy's watching the kids at the ball field. 



Bilingual Scheduling Coordinator

I love seeing the transformation during treatment with their braces and the  confidence they gain.

Angelica welcomes patients and their families, schedules appointments and answers the phones. You will most likely speak to her when you call our office to schedule your appointment and she will be more than happy to help you with any questions or concerns. Angelica can’t wait to meet you as you start your orthodontic journey!!

On the weekend you will find Angelica cooking and hanging out at the house with her family. Angelica is married to Miguel and they have three children Christopher, Marcos and Sebastian. 




Scheduling Coordinator

I love getting to see the excitment in our patients faces when they schedule their next appointment to get their braces off. Validates how awesome our team is.

Ashlin is the first smile you will see when you walk into the office. She  greets every patient as they come in, answers the phone and makes appointments. Ashlin is a previous patient of Dr. Shae's, so she is great at answering any question you may have about the whole braces experience.

Ashlin is a full time college student. In the summer you will find her on the lake with her friends. She has a fur baby named Hattie. 



Orthodontic Assistant and Lab Technician 

I enjoy seeing our patients’ self-esteem and confidence grow as their smiles change and improve!

Ginger works as a chairside assistant, helping Dr. Shae with various procedures. She also takes X-rays and impressions for Invisalign® patients and handles lab duties. Ginger loves working with Dr. Shae and says the doctor cares about each and every patient.

Outside of work, Ginger enjoys time with her three children and three grandchildren, especially when they volunteer at “Titus County Cares.” She also loves to flip furniture and go junking with her best friend.



Orthodontic Assistant

I like seeing patients’ faces when they see their new smiles on the day of their removals!

Jacqueline works in the clinic, providing chairside assistance and taking X-rays. She also orders our supplies. She says that Dr. Shae is a caring person and employer, and that the team feels like a big family.

Jacqueline is the mother of three children, an avid soccer mom, and an active member of the soccer board. She loves to read, be with her family, and hike with her twin sister.



Orthodontic Assistant

I like making patients happy and seeing them fall in love with their new smile the day they get their braces off!

Lacy assists Dr. Shae, chairside, with different orthodontic procedures. She loves being part of an outgoing and fun team that provides a great environment for patients and working for a doctor who is warm, generous, and always smiling.

Lacy is the mom of Kaiyah and loves spoiling her little girl. Lacy enjoys watching Kaiyah play soccer on the weekends.



Orthodontic Assistant

I love being able to see the transformation of a smile and how that can give a person so much confidence!

Rosa assists Dr. Shae, takes X-rays, and works in our lab. She’s a former patient of Dr. Shae and her braces experience inspired her to go into orthodontics. Rosa knows, first-hand, the attention we devote to our patients and how much Dr. Shae and the team care about each patient and their family.

Rosa and her husband, Mario, have three children: Angela, Gabriel, and Miguel. The children are involved in football and color guard, so the family’s free time revolves around those activities. Rosa likes spending time at the gym, going to movies and concerts, and taking care of her kids.


Rosa V.

Orthodontic Assistant

There is nothing better than spending my days changing smiles. I absolutely love patients' reactions when they see their before and after results!

Rosa holds an Associate of Science and her RDA certification. In addition to assisting Dr. Shae, she also takes X-rays and impressions for our new patients. Rosa enjoys Dr. Shae’s passion for orthodontics and appreciates working with a team that is so friendly and helpful.

Rosa and her husband Eduardo have a four-year-old daughter Gracie Rose and are eager to welcome their baby boy, Leonardo, in July 2021. Outside of work, Rosa loves going to the movies, shopping, and having family cookouts.



Orthodontic Assistant






Orthodontic Assistant











Orthodontic Assistant






Records Technician

Back to Top