Meet the Team


Bilingual Scheduling Coordinator

I enjoy seeing the excitement of new patients when they come in for the first time and they are excited about getting braces!

Chely greets patients, answers the phones, schedules appointments, and verifies insurance. She says Dr. Shae is a caring and compassionate person and appreciates the closeness she shares with her teammates.

When she’s not in the office, Chely enjoys being with her husband, Jose, and three kids: Dalia, Joahn, and Ari. She loves playing soccer and watching her kids play, too.



Office Manager

I like getting to see and hear how excited our patients get when they get their braces put on and taken off. It’s pretty awesome!

Cindy keeps our practice running smoothly: she works throughout the office, overseeing everything and ensuring we’re organized and ready to exceed our patients’ expectations. She likes working with a passionate team and people who truly enjoy their job. She says everyone continually strives to “Be the Best Part of Our Patient’s Day!”

Cindy and her husband, Dennis, have two sons, both now married with families of their own, including four grandchildren. Cindy and Dennis enjoy traveling, spending time with family, friends, and the grandchildren, and Cindy loves to read.



Orthodontic Assistant and OSHA Officer

I enjoy seeing our patients’ self-esteem and confidence grow as their smiles change and improve!

Ginger works as a chairside assistant, helping Dr. Shae with various procedures. She also takes X-rays and impressions for Invisalign® patients and handles lab duties. Ginger loves working with Dr. Shae and says the doctor cares about each and every patient.

Outside of work, Ginger enjoys time with her three children and three grandchildren, especially when they volunteer at “Titus County Cares.” She also loves to flip furniture and go junking with her best friend.



Treatment Coordinator

I love working with my teammates, as well as meeting new patients and seeing them for their final records once treatment is complete!

Hailey greets new patients and shows them around the office. She takes the full initial and final records for patients, including photos and X-rays. She is glad to be part of a fun and loving team that, she says, makes work not feel like work.

Hailey’s free time is spent with her husband Fenton and two daughters, Maggie and MacLynn. The family’s weekends are kept busy with the girls’ dance and cheer competitions.



Orthodontic Assistant

I like seeing patients’ faces when they see their new smiles on the day of their removals!

Jacqueline works in the clinic, providing chairside assistance and taking X-rays. She also orders our supplies. She says that Dr. Shae is a caring person and employer, and that the team feels like a big family.

Jacqueline is the mother of three children, an avid soccer mom, and an active member of the soccer board. She loves to read, be with her family, and hike with her twin sister.



Office Manager

I love being able to make a difference. When someone gets the smile they have always wanted, it gives them the confidence and self-esteem needed to do anything they set their minds to accomplishing. Being part of making those smiles happen is very rewarding!

Katie meets with our new patients and their families, helping them get started with orthodontic treatment. She also sees our growth and guidance patients, who aren’t quite ready to start treatment. She’s glad to be part of a fun and caring team.

Katie and her husband, EC, who was her high school sweetheart, have a beautiful little girl, Ella. They love the outdoors, going riding on their side-by-side, and spending time together as a family.



Orthodontic Assistant

I like making patients happy and seeing them fall in love with their new smile the day they get their braces off!

Lacy assists Dr. Shae, chairside, with different orthodontic procedures. She loves being part of an outgoing and fun team that provides a great environment for patients and working for a doctor who is warm, generous, and always smiling.

Lacy is the mom of Kaiyah and loves spoiling her little girl. Lacy is currently a busy college student and looks forward to completing her Associate’s degree in the summer of 2019.



Bilingual Scheduling Coordinator

I love seeing each patient’s final results! Seeing the amazing smiles patient have when they come to check out for the last time always makes my day!

Laura welcomes patients and their families, schedules appointments, answers the phones, verifies insurance benefits, and files insurance claims. She loves working with a fun team that likes to have a good time, especially when we turn the music up and laugh with the patients.

Laura and her husband, Daniel, live in the country with their two children, Little Daniel and Lauren. The family loves spending time outdoors, especially building bonfires and making s’mores.



Orthodontic Assistant

I love seeing how excited patients are the day they get their braces and how happy they are when we take off the braces and they see their new smiles!

Megan takes patient X-rays and works chairside, assisting Dr. Shae with patient care during different procedures. She is happy to be part of a fun team and says that Dr. Shae is kind and supportive: the environment makes her look forward to coming to the office every day.

When she’s not working, Megan enjoys spending time with her family.



Treatment Coordinator

My favorite part of my job is truly our patients. I love getting to know them and their families and like to watch each of them grow up and see where their smile takes them in life!

Robbin meets with new patients and families, introduces them to the orthodontic process, and helps them begin their orthodontic journey. She loves working with Dr. Shae and appreciates that the doctor always treats her patient with the best care possible. Robbin says that she and her teammates are all mothers and treat patients the way they would want their children to be treated.

Robbin, her husband Garrett, and son Hazen live in Winnsboro. Garrett is a Rodeo Pickup Man and a Steer Wrestler and Hazen just started youth rodeoing. The family spends most weekends going from one rodeo to the next. Robbin is the best cheerleader and camp cook and loves that her family spends all their time together.



Orthodontic Assistant

I love being able to see the transformation of a smile and how that can give a person so much confidence!

Rosa assists Dr. Shae, takes X-rays, and works in our lab. She’s a former patient of Dr. Shae and her braces experience inspired her to go into orthodontics. Rosa knows, first-hand, the attention we devote to our patients and how much Dr. Shae and the team care about each patient and their family.

Rosa and her husband, Mario, have three children: Angela, Gabriel, and Miguel. The children are involved in football and color guard, so the family’s free time revolves around those activities. Rosa likes spending time at the gym, going to movies and concerts, and taking care of her kids.


Rosa V.

There is nothing better than spending my days changing smiles. I absolutely love patients’ reactions when they see their before and after results!

Rosa holds an Associate of Science and her RDA certification. In addition to assisting Dr. Shae, she also takes X-rays and impressions for our new patients. Rosa enjoys Dr. Shae’s passion for orthodontics and appreciates working with a team that is so friendly and helpful.

Rosa and her husband Eduardo have a four-year-old daughter Gracie Rose. Outside of work, Rosa loves going to the movies, shopping, and having family cookouts.

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